At Shine Enterprise, we are committed to product quality and customer satisfaction. However, due to the nature of our offerings, we have the following policies:
1. No Returns Policy:
Once a product is sold and dispatched, we do not accept returns under any condition. This is to maintain product integrity and warranty compliance.
2. Order Cancellations:
- Cancellations are accepted within 24 hours of placing the order.
- After dispatch, cancellation requests will not be entertained.
3. Non-Returnable Items:
Custom, made-to-order, or specially procured equipment (e.g., DG sets, vending machines) are non-refundable and non-returnable.
For cancellation support, email: shineenterprise.ghy@gmail.com